Purchasing Policy

Intellectual Property

All Artwork is protected by copyright. Permission to reproduce the artwork in any way must be obtained from the artist.

Security

Australian Mallee Art uses the SSL Security Standards.

Returns

Please choose carefully, we do not give returns if you simply change your mind. Receipt must be shown as proof of purchase.

Extra Cover

The availability of Extra Cover and the maximum obtainable cover varies between countries. Where available, the Extra Cover fee is $9.60 for the first $100 or part thereof, plus $2.50 for every additional $100 or part thereof, up to $5,000. When you purchase Extra Cover, you receive coverage against loss, theft or damage of your international mail, proof of posting, secure handling and a signature on delivery.

Items posted within Australia are shipped using Express Post or Registered Post.

Parcel Tracking for international orders

If you require parcel tracking we recommend Express Courier Service (ECI). This is a cost effective international courier service operated through Australia Post.

Postal Charges

A postage calculator has been built into our site that is connected to the Australia Post website. Great care has been taken to make the postage calculator as accurate as possible.

Didgeridoo shipping

Didgeridoos sent outside Australia are dispatched with DHL World Wide Express door to door service. It is at a fixed cost of $120.00 for any didgeridoo with the weight not exceeding 6 kilograms. Didgeridoos weighing over 6 kilograms will charged an additional $10.00 per kilogram.

Delivery times

Overseas
ECI – 3-5 working days
Air Mail – 7-10 working days

Australia
Express Post – Overnight to most destinations
Registered Post – Expected delivery 1-2 business days

Security Charges

All deliveries to the United States of America incur an additional $12.00 US Security Charge fee.